Digital service
No courier-based fulfilment
ARCHOS is provisioned online through user accounts, browser access and onboarding support rather than through packaged physical goods.
Access delivery
SaaS account provisioning
Customers receive digital access through browser-based login credentials, invitation links or organization administrator setup.
Timing
Activation after successful payment
Access timing depends on payment confirmation, fraud checks, account completeness and whether manual setup is required.
Shipping status
No physical package or shipment
ARCHOS does not dispatch hardware, printed manuals or boxed software as part of the standard service.
Digital product delivery
ARCHOS is delivered as a cloud-based software platform. Customers access the product through a compatible web browser and, where applicable, progressive web app functionality supported by their device.
Digital delivery may include account credentials, invite emails, workspace activation, onboarding communications, in-product setup and subscription confirmation notices.
Account activation timelines
For standard self-serve or assisted signups, account access is generally enabled immediately or within a reasonable time after successful payment capture and verification.
In some cases, activation may be delayed while we confirm billing details, validate organization information, review unusual transactions or complete manual workspace configuration.
| Delivery item | Typical timeline | Notes |
|---|---|---|
| Website access | Immediately or shortly after successful signup/payment | Activation depends on successful payment capture, account verification and service availability. |
| Workspace provisioning | Usually within one business day | Applies to standard SaaS workspace setup with no custom enterprise configuration required. |
| Guided onboarding | 1 to 3 business days from confirmation | Timelines may vary depending on customer responsiveness and implementation scope. |
| Custom enterprise rollout | As agreed in writing | Larger deployments may follow a project schedule, procurement approvals or dedicated implementation milestones. |
Onboarding timelines
- Standard onboarding communications are typically initiated within 1 to 3 business days after confirmation of a paid subscription where guided support is included.
- Training sessions, user imports, workflow configuration or dedicated implementation support may be scheduled separately based on team availability.
- Customers can help accelerate onboarding by sharing organization details, intended users, site names and other requested setup inputs promptly.
Customer dependencies
Delivery timelines depend partly on the customer providing accurate billing details, completing required verification steps, accepting user invites and responding to implementation questions.
ARCHOS is not responsible for delays caused by customer-side internet restrictions, spam filtering, blocked domains, incomplete onboarding information or internal approval processes.
No physical shipping
ARCHOS does not sell or ship physical goods as part of its standard subscription offering. There are no courier, warehouse, packing or delivery-agent processes associated with normal product access.
Because ARCHOS is a digital service, shipping fees, delivery tracking numbers and physical return logistics do not apply unless a separate written agreement specifically covers non-standard hardware or printed deliverables.
Delivery support
If you have completed payment and have not received access within the expected timeframe, contact support@archos.in with your organization name, invoice or payment reference and the email address used to purchase the service.
ARCHOS will review the order, confirm payment status and provide an update or next step as quickly as reasonably possible.